Merchant Development Officer (Contract) - Denpasar, Bali
Join Binajasa Sumber Sarana as a Merchant Development Officer in Denpasar, Bali and play a pivotal role in expanding our merchant network while ensuring seamless business operations. In this contract-based position, you will be the bridge between our business and the merchant community. By leveraging your extensive knowledge of the local market, you will identify, onboard, and manage merchants to drive sales and enhance customer satisfaction.
At Binajasa Sumber Sarana, we are committed to innovation and excellence. Our mission is to provide top-notch services and solutions to our merchants, helping them grow and succeed. As a Merchant Development Officer, you will work closely with our sales and marketing teams to develop and implement strategies that foster merchant growth and loyalty.
In your daily tasks, you will conduct market research to identify potential merchant partners, negotiate contracts, and provide ongoing support to ensure their success. You will also monitor merchant performance, gather feedback, and implement improvements to enhance their experience with our platform.
📋 Tanggung Jawab Pekerjaan
- Identify and onboard new merchants through market research and outreach.
- Negotiate contracts and ensure compliance with our terms and conditions.
- Provide training and support to merchants to maximize their use of our platform.
- Monitor merchant performance and provide regular feedback.
- Collaborate with the sales and marketing teams to develop and implement merchant growth strategies.
- Gather and analyze merchant feedback to identify areas for improvement.
- Ensure seamless business operations by addressing merchant issues promptly.
- Maintain accurate records of merchant data and performance metrics.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in merchant development, sales, or a similar role.
- Strong knowledge of the local market in Denpasar, Bali.
- Excellent negotiation and communication skills.
- Proficiency in using CRM software such as Salesforce or HubSpot.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Familiarity with digital payment platforms and merchant services.
🛠️ Keahlian
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